# Dagster Support Center


## Hybrid troubleshooting

- [DagsterUserCodeUnreachableError: Could not reach user code server. gRPC Error code: UNAVAILABLE (Hybrid)](https://support.dagster.io/articles/2493819408-dagsterusercodeunreachableerror-could-not-reach-user-code-server-grpc-error-code-unavailable-hybrid-variant)
- [DagsterUserCodeUnreachableError: Timed out waiting for call to user code GET_EXTERNAL_SENSOR_EXECUTION_DATA](https://support.dagster.io/articles/4447409925-dagsterusercodeunreachableerror-timed-out-waiting-for-call-to-user-code-get-external-sensor-execution-data)
- [DagsterUserCodeUnreachableError: Could not send a request to your Dagster Cloud agent since no agents have recently heartbeated](https://support.dagster.io/articles/9254282055-dagsterusercodeunreachableerror-could-not-send-a-request-to-your-dagster-cloud-agent-since-no-agents-have-recently-heartbeated-check-your-agent-and-restart-it-if-it-is-no-longer-running)
- [Multiprocess executor: child process for step <…> was terminated by signal 9 (SIGKILL). ](https://support.dagster.io/articles/7828634370-multiprocess-executor-child-process-for-step-was-terminated-by-signal-9-sigkill)
- [Code location stuck in "Updating..." state due to misconfigured agent queues](https://support.dagster.io/articles/3306723832-how-to-configure-agent-queues-for-specific-code-locations)
- [Slow code location redeployment speed in Hybrid ECS deployments](https://support.dagster.io/articles/9191999755-what-factors-affect-code-location-redeployment-speed-in-hybrid-ecs-deployments)
- [Troubleshooting sensor tick failures with "DagsterUserCodeUnreachableError" in Hybrid K8s Deployments](https://support.dagster.io/articles/4539243133-troubleshooting-unresponsive-sensors-with-dagsterusercodeunreachableerror)
- [Preventing Kubernetes node disruption for Dagster jobs](https://support.dagster.io/articles/9983188090-preventing-kubernetes-node-disruption-for-dagster-jobs)

## Serverless troubleshooting

- [DagsterUserCodeUnreachableError: Could not reach user code server. gRPC Error code: UNAVAILABLE (Serverless)](https://support.dagster.io/articles/3048233618-dagsterusercodeunreachableerror-could-not-reach-user-code-server-grpc-error-code-unavailable-serverless-variant)
- [DagsterImportError: Encountered ImportError: `<x>: cannot open shared object file: No such file or directory` while importing module main](https://support.dagster.io/articles/5564237436-dagsterimporterror-encountered-importerror-x-cannot-open-shared-object-file-no-such-file-or-directory-while-importing-module-main)
- [RUN_FAILURE error: Run timed out due to taking longer than 1200 seconds to start](https://support.dagster.io/articles/6041077539-run-failure-run-timed-out-due-to-taking-longer-than-1200-seconds-to-start)
- [DagsterCloudHTTPError: 413 Client Error: Request Entity Too Large for url: ­https://{org}.agent.dagster.cloud/graphql](https://support.dagster.io/articles/8597997868-dagster-cloud-cli-core-errors-dagstercloudhttperror-413-client-error-request-entity-too-large-for-url-https-org-agent-dagster-cloud-graphql)
- [Unexpected error while setting up the repo when adding a code location in Dagster+ Serverless](https://support.dagster.io/articles/7533390571-why-do-i-get-an-unexpected-error-while-setting-up-the-repo-when-adding-a-code-location)

## General troubleshooting

- [Dagster+ login link redirecting or failing](https://support.dagster.io/articles/5117295912-dagster-login-link-redirecting-or-failing)
- [Job not retrying after an unexpected termination](https://support.dagster.io/articles/8316589466-why-doesn-t-my-job-retry-after-an-unexpected-termination)
- [Why am I not receiving my sign-in email link?](https://support.dagster.io/articles/2569959866-why-am-i-not-receiving-my-sign-in-email-link)

## Questions Asked

- [Preventing pod preemption in Kubernetes environments for Dagster jobs](https://support.dagster.io/articles/9802358531-preventing-pod-preemption-in-kubernetes-environments-for-dagster-jobs)
- [Understanding isolatedAgents in Kubernetes Deployments](https://support.dagster.io/articles/3701440750-understanding-isolatedagents-in-kubernetes-deployments)
- [How to Report External System Events Without Consuming Credits](https://support.dagster.io/articles/9223895893-how-to-report-external-system-events-without-consuming-credits)
- [How to Prevent Retries for Specific Exceptions](https://support.dagster.io/articles/8566443995-how-to-prevent-retries-for-specific-exceptions)
- [Containerized Hybrid Deployment Options in Dagster+](https://support.dagster.io/articles/8679531810-containerized-hybrid-deployment-options-in-dagster)
- [Can the Dagster+ agent and code location versions be different?](https://support.dagster.io/articles/7616463479-can-the-dagster-cloud-agent-and-code-location-versions-be-different)
- [How to Share Secrets with Local Development Environment](https://support.dagster.io/articles/7843687033-how-to-share-secrets-with-local-development-environment)
- [How to Trigger Code After Asset Materialization](https://support.dagster.io/articles/3183965446-how-to-trigger-code-after-asset-materialization)
- [How to Run Tagged dbt Tests in Dagster](https://support.dagster.io/articles/8501903834-how-to-run-tagged-dbt-tests-in-dagster)
- [Troubleshooting Sigma API Rate Limits and Timeouts in Dagster](https://support.dagster.io/articles/5693769779-troubleshooting-sigma-api-rate-limits-and-timeouts-in-dagster)
- [Handling Duplicate Code Locations After Agent Restarts](https://support.dagster.io/articles/5207435146-handling-duplicate-code-locations-after-agent-restarts)
- [How to View Sensor-Triggered Runs Separately in the Timeline View](https://support.dagster.io/articles/2220462635-how-to-view-sensor-triggered-runs-separately-in-the-timeline-view)
- [How do Dagster+ Concurrency Pools handle job queuing?](https://support.dagster.io/articles/7361368862-how-do-dagster-concurrency-pools-handle-job-queuing)
- [Resolving PEX Compatibility Issues in GitHub Actions for Dagster Cloud](https://support.dagster.io/articles/9005909149-resolving-pex-compatibility-issues-in-github-actions-for-dagster-cloud)
- [How do default automation condition sensors work with auto-materialize settings?](https://support.dagster.io/articles/6438796619-how-do-default-automation-condition-sensors-work-with-auto-materialize-settings)
- [How to Organize dbt Assets into Different Groups in Dagster](https://support.dagster.io/articles/9586384629-how-to-organize-dbt-assets-into-different-groups-in-dagster)
- [How to Fix ImagePullBackOff Error When Using GitHub Container Registry with Kubernetes](https://support.dagster.io/articles/1598346595-how-to-fix-imagepullbackoff-error-when-using-github-container-registry-with-kubernetes)
- [Troubleshooting Unauthorized Errors in Dagster GraphQL API Calls](https://support.dagster.io/articles/2141687930-troubleshooting-unauthorized-errors-in-dagster-graphql-api-calls)
- [Resolving Permission Denied Error with dagster_cloud_pre_install.sh in Serverless Deployments](https://support.dagster.io/articles/7827666542-resolving-permission-denied-error-with-dagster-cloud-pre-install-sh-in-serverless-deployments)
- [How to Select and Run Specific dbt Models in Dagster+](https://support.dagster.io/articles/6163708489-how-to-select-and-run-specific-dbt-models-in-dagster)
- [When to Use AutomationCondition.on_cron() vs Jobs for Asset Orchestration](https://support.dagster.io/articles/2630897313-when-to-use-automationcondition-on-cron-vs-jobs-for-asset-orchestration)
- [How to retrieve stdout/stderr logs for a step using GraphQL](https://support.dagster.io/articles/5782449076-how-to-retrieve-stdout-stderr-logs-for-a-step-using-graphql)
- [How to Suppress Debug Logs in Dagster Deployments](https://support.dagster.io/articles/9183590400-how-to-suppress-debug-logs-in-dagster-deployments)
- [Fixing DBT Project Path Validation Errors in Launchpad](https://support.dagster.io/articles/3987906706-fixing-dbt-project-path-validation-errors-in-launchpad)
- [Resolving Code Location Deployment Issues Due to Container Configuration](https://support.dagster.io/articles/7526191874-resolving-code-location-deployment-issues-due-to-container-configuration)
- [Using get_last_partition_key with Partition Loading Context](https://support.dagster.io/articles/5179618046-using-get-last-partition-key-with-partition-loading-context)
- [How to Export Dagster+ Logs to SIEM Providers](https://support.dagster.io/articles/2399197174-how-to-export-dagster-logs-to-siem-providers)
- [Why am I receiving fewer PagerDuty alerts than degraded assets in Dagster+?](https://support.dagster.io/articles/7946806491-why-am-i-receiving-fewer-pagerduty-alerts-than-degraded-assets-in-dagster)
- [Compute logs not visible in Dagster Cloud UI showing "No Log file Available"](https://support.dagster.io/articles/6617052771-compute-logs-not-visible-in-dagster-cloud-ui-showing-no-log-file-available)
- [Resolving GitHub CI/CD Issues with Self-Hosted Ubuntu 20.04 Runners](https://support.dagster.io/articles/2297151714-resolving-github-ci-cd-issues-with-self-hosted-ubuntu-20-04-runners)
- [Deploying DbtProjectComponent to Dagster Cloud: Missing manifest.json Error](https://support.dagster.io/articles/5310246455-deploying-dbtprojectcomponent-to-dagster-cloud-missing-manifest-json-error)
- [How to Configure Job Level Timeouts in Dagster](https://support.dagster.io/articles/8344172478-how-to-configure-job-level-timeouts-in-dagster)
- [Measuring Scheduling Latency in Dagster on GKE](https://support.dagster.io/articles/5694263269-measuring-scheduling-latency-in-dagster-on-gke)
- [DBT Snapshots Failing with SQL Compilation Error After Package Updates](https://support.dagster.io/articles/1471420248-dbt-snapshots-failing-with-sql-compilation-error-after-package-updates)
- [dbt Macro Changes Not Triggering AutomationCondition.code_version_changed()](https://support.dagster.io/articles/5774748668-dbt-macro-changes-not-triggering-automationcondition-code-version-changed)
- [Implementing Data Retention for Dagster Assets](https://support.dagster.io/articles/4880607339-implementing-data-retention-for-dagster-assets)
- [Preventing Old Partitions from Executing When Reactivating AutomationCondition Sensors](https://support.dagster.io/articles/1225656841-preventing-old-partitions-from-executing-when-reactivating-automationcondition-sensors)
- [Resolving Git Executable Error in Branch Deployment Code Locations](https://support.dagster.io/articles/1211936929-resolving-git-executable-error-in-branch-deployment-code-locations)


- [How To Set the Parent Full Deployment for Branch Deployments](https://support.dagster.io/articles/3570299917-setting-the-parent-environment-for-branch-deployments)
- [How do I access Dagster's security documentation and certifications?](https://support.dagster.io/articles/1625009506-how-do-i-access-dagster-s-security-documentation-and-certifications)
- [Do you offer a bug bounty program?](https://support.dagster.io/articles/8090607367-do-you-offer-a-bug-bounty-program)
- [Why doesn't my asset status update after backfill completion?](https://support.dagster.io/articles/7868126408-why-doesn-t-my-asset-status-update-after-backfill-completion)
- [How to Resolve Code Server Startup Failures Due to Pex Version Issues](https://support.dagster.io/articles/1940846488-how-to-resolve-code-server-startup-failures-due-to-pex-version-issues)
- [Does Dagster+ support Serverless and Hybrid agents simultaneously?](https://support.dagster.io/articles/2628200993-does-dagster-support-serverless-and-hybrid-agents-simultaneously)
- [How to Handle Pod Eviction in Kubernetes Deployments](https://support.dagster.io/articles/6292533294-how-to-handle-pod-eviction-in-kubernetes-deployments)
- [How to Configure Different ECS Task IAM Roles for Production and Branch Deployments](https://support.dagster.io/articles/1612800294-how-to-configure-different-ecs-task-iam-roles-for-production-and-branch-deployments)
- [Why are files not persisting between asset runs in cloud/serverless environments?](https://support.dagster.io/articles/5905374147-why-are-files-not-persisting-between-asset-runs-in-cloud-serverless-environments)
- [Run Status Sensor Timeouts with get_job_snapshot Calls](https://support.dagster.io/articles/6425223970-run-status-sensor-timeouts-with-get-job-snapshot-calls)
- [Creating Service Accounts for Third-Party Integrations](https://support.dagster.io/articles/2945819771-creating-service-accounts-for-third-party-integrations)
- [Customizing Source Code Links in Asset Overview Pages](https://support.dagster.io/articles/6335065848-customizing-source-code-links-in-asset-overview-pages)
- [Managing Teams and Roles via GraphQL API in Dagster Cloud](https://support.dagster.io/articles/7079533081-managing-teams-and-roles-via-graphql-api-in-dagster-cloud)
- [How to configure FreshnessPolicy for dbt assets after Dagster 1.12.0](https://support.dagster.io/articles/7762031123-how-to-configure-freshnesspolicy-for-dbt-assets-after-dagster-1-12-0)
- [dbt Models Not Appearing in Dagster UI After Scaffolding](https://support.dagster.io/articles/7853293700-dbt-models-not-appearing-in-dagster-ui-after-scaffolding)
- [Do asset checks consume Dagster+ credits?](https://support.dagster.io/articles/9425773215-do-asset-checks-consume-dagster-credits)
- [Dagster+ Solo and Starter pricing updates (May 2026)](https://support.dagster.io/articles/3171123463-dagster-solo-and-starter-pricing-updates-may-2026)